If you purchase a custom engraved item, please check back from time to time, just in case we have questions or we need to make a change regarding your order.

Frequently Asked Questions

We recommend measuring your dog’s neck and adding 1-2 inches for a comfortable fit. Our product descriptions also include size charts to help you find the right size.
Yes, most of our pet tags can be personalized with your pet’s name and contact information.
It depends on your location and the shipping method you choose at checkout. We typically process orders within 1-2 business days, and shipping times can vary from 1-7 days.
Yes, we accept returns and exchanges within 30 days of purchase. Please see our Returns and Exchanges page for more information.
Yes, we offer international shipping to many countries. Shipping rates and times vary depending on your location.
Yes, we only use high-quality materials that are safe for pets and designed to last. Our products are made from materials such as nylon, leather, stainless steel, and brass.
Yes, most of our dog hoodies are machine washable. Please check the product description for specific care instructions.
Yes, we offer discounts for bulk orders of 10 or more items. Please contact us for more information.
You can contact us by email or phone during our business hours. Our contact information is listed on our website.
Yes, we offer a one-year warranty on all of our products. Please see our Warranty page for more information.